Cancellations for our playzone are accepted up to 7 days prior to your scheduled event. $100 deposit is non refundable if cancellation is requested within 7 days of your booking $30 Security Deposit will be returned to you 5 days after cancellation request is received. There are no refunds for cancellations within 7 days of your event.
Prices for our mobile play are based on a 3 hour rental. This does not include set-up or breakdown time's, which varies based on the package selected, which are at no charge. Full day rentals are also available at an hourly rate based on availability**
Yes for sure. Our playzone are grate for Outdoor and indoor parties and a great setting for all events, With that said,play space cannot be setup in direct sunlight when the outside temperature exceeds 80 degrees, for the safety of the children therefore a pavilion or canopy is suggested. *available for an additional charge, upon request* ** If you are hosting your event at a park, or event center it is your responsibility to verify our equipment is allowed on the premises**
Playzone equipment will not be rented in the rain or in excessively windy weather conditions. It is suggested that an alternative location is secured in case of inclement weather. Refunds will not be issued due to inclement weather.
Remove all furniture, rocks, sticks, etc from the playzone space. Create an access point for us to bring equipment.